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Dear Valued Customer,

At j5create we take pride in our customer support. For your convenience, we offer several support options for you to choose from. You can call us and speak with one of our knowledgeable customer support representatives, e-mail us, engage in a live chat online with one of our support representatives, or submit a ticket. Our goal is to meet your support needs and to make sure you are completely satisfied with our products. Our US based technical support team is available from 10AM-6PM EST.

Customer / Technical Support: 888-988-0488
Technical Support Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Submit a Ticket: Click here

- The j5create Support Team
   

 

Wormhole Switches

 

JUC700 USB 3.0 Wormhole Switch DSS - Windows

Operating Systems:Windows 8.1 / 8 / 7/ XP
Current Driver Versions - Windows: V14.06.0827.3186

*Please install or update the LATEST driver on both computer to ensure compatibility and stability. Do NOT re-install the older driver version V13.20.1212.3186 / V14.01.0114 / V14.05.0328.3186 from the driver CD.



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JUC400 Wormhole - Windows & Mac

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V1.0.1107.62 -- Mac: V1.0.1107.62

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JUC100 Wormhole - Windows & Android

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP
Current Driver Versions - Windows: V1.0.1117.31

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Docking Stations


 

JUD500 USB 3.0 Ultra Station

Operating Systems:Windows 8.1 / 8 / 7/ XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.05.0613.3185 -- Mac: V1.5.19



Current Driver Versions - Windows: V1.0.1162.85 -- Mac: V1.0.1162.85

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JUD480 USB 3.0 BOOMERANG STATION

Operating Systems:Windows 8.1 / 8 / 7/ XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.05.0613.3192 -- Mac: V1.5.19-2.0.20


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JUH320v2 USB 3.0 Wormhole Station

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V1.0.1107.62 -- Mac: V1.0.1107.62

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JUD200 USB 2.0 Newport Station

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 /10.9
Current Driver Versions - Windows: V14.05.0613.3185 -- Mac: v1.1b10

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USB 3.0 External Video Adapters

 

JUH450 USB 3.0 HDMI & 3-Port HUB

Operating Systems:Windows 8.1 / 8 / 7/ XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.06.0827.3179 -- For Mac V1.5.19


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JUH410 USB 3.0 VGA & 3-Port HUB

Operating Systems:Windows 8.1 / 8 / 7/ XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.06.0827.3179 -- For Mac V1.5.19


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JUA370 - USB 3.0 Multi-Adapter VGA & Gigabit Ethernet

Operating Systems:Windows 8.1 / 8 / 7/ XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.05.0613.3192 -- Mac: V1.5.19-2.0.20


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JUA350 - USB 3.0 HDMI Display Adapter

Operating Systems:Windows 8.1 / 8 / 7/ XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.06.0827.3179 -- Mac: V1.5.19

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JUA330 - USB 3.0 DVI Display Adapter

Operating Systems:Windows 8.1 / 8 / 7/ XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.06.0827.3179 -- Mac: V1.5.19

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JUA310 - USB 3.0 VGA Display Adapter

Operating Systems:Windows 8.1 / 8 / 7/ XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.06.0827.3179 -- Mac: V1.5.19

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USB 2.0 External Video Adapters


 

JUA250 - USB 2.0 HDMI Display Adapter

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.06.0827.3179 -- Mac: v1.5.15

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JUA230 - USB 2.0 DVI Display Adapter

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.06.0827.3179 -- Mac: v1.5.15

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JUA210 - USB 2.0 VGA Display Adapter

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V14.06.0827.3179 -- Mac: v1.5.15

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JUA190 - USB 2.0 VGA Display Adapter

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP
Current Driver Versions - Windows: V14.06.0827.3179

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Android Accessories

 

JUC610 Android Mirror

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP
Current Driver Versions - Windows: V14.01.0902
Check Android Mirror Compatibility List Here!
Check Android Mirror Installation Guide Here!

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JUC600 Android Mirror

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP
Current Driver Versions - Windows: V14.01.0902
Check Android Mirror Compatibility List Here!
Check Android Mirror Installation Guide Here!

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Ethernet Adapter


 

JUH470 USB 3.0 Gigabit Ethernet & 3-Port HUB

Operating Systems:Windows 8.1 / 8 / 7/ XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9
Current Driver Versions - Windows: V13.02.0813.0194-- Mac: V2.0.0

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JUE130 USB 3.0 Gigabit LAN

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9-- Linux
Current Driver Versions - Windows: V13.02.0813.0194-- Mac: V2.0.0 -- Linux: V1.9.0

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JUE125 USB 2.0 Ethernet LAN

Operating Systems:
Windows RT 8.1 / Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9-- Linux
Current Driver Versions - Windows: V13.02.0813.0194-- Mac: V2.0.0 -- Linux: V4.12.0

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JUE120 USB 2.0 Ethernet LAN

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9-- Linux
Current Driver Versions - Windows: V13.02.0813.0194-- Mac: V2.0.0 -- Linux: V4.12.0

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USB HUB

 

JUH345BE / JUE345RE / JUE345WE USB 3.0 4-Port HARMONICA HUB

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9

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JUH340 USB 3.0 4-port Mini Hub

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9

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DisplayPort Adapters

 

JDA159 Mini DisplayPort to 4K HDMI adapter

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9

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JDA152 Mini DisplayPort to HDMI Adapter

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9

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JDA132 Mini DisplayPort to DVI Adapter

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9

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JDA112 Mini DisplayPort to VGA Adapter

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9

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External Hard Drive Enclosure

 

JEE351 3.5" SATA to USB 3.0 External Hard Drive Enclosure

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9

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JEE251 2.5" SATA to USB 3.0 External Hard Drive Enclosure

Operating Systems:Windows 8.1 / 8 / 7/ Vista / XP -- Mac OS X 10.6 / 10.7 / 10.8 / 10.9

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